Case Study

Cleaning Company Website Design — Ashton Cleaning Case Study

An Exeter cleaning firm whose inner pages had been lost in a server move — rebuilt from the single page that survived into twenty-seven, with their own before-and-after photographs and a photo quote that prices a job.

ClientAshton Cleaning
SectorCleaning Services
Pages27
LocationExeter
Ashton Cleaning website designed and built by Mediatopia

A business with one page left

Ashton Cleaning have been cleaning homes and commercial premises across Exeter and Devon for over twenty years. They are Safe Contractor approved and Citation PLC members, and they answer the phone at any hour — the business is open twenty-four hours.

When we picked the job up, their website was a single page. The inner pages had been lost in a server move and there was no backup of them anywhere. That one page was the only surviving record of what the business said about itself.

So it was read line by line and kept: the twenty years, the accreditations, the out-of-hours line and all six customer quotes with their attributions intact. Nothing was paraphrased, and nothing was invented to fill a gap. What was gone was rebuilt from what they told us, not from what a competitor's site happened to say.

Four kinds of cleaning, twenty-seven pages

Cleaning is not one service, and the searches are not one search. Somebody wanting an office cleaned and somebody wanting a sofa cleaned are two different people typing two different things.

The site is built in four families, each with its own pages beneath it. Domestic covers house, kitchen, carpet and upholstery cleaning. Commercial covers offices, schools and windows. Floors covers floor restoration — hard floors that have gone dull or worn brought back rather than replaced. Specialist covers builders cleans, deep cleansing and trauma cleaning, the jobs that need training and the right equipment.

Around them sit the pages a customer looks at before they ring: the work, the testimonials, the vacancies, three articles, and the privacy and terms pages the old page never had. Twenty-seven in all, each one able to rank for what it is about.

Before and after, from their own camera

A cleaning firm is judged on the difference it makes, and the difference photographs well. Their own before-and-after photographs run through the site on a slider you drag with a thumb: the carpet as it was on one side of the handle, the carpet as they left it on the other.

They are the client's own pictures, taken on the job, not stock photography of somebody else's house. Every pair was checked the right way round before the site went live — the dirty one is the before.

A photograph of the job, and a price

Pricing a clean over the phone means asking how big the room is, what the carpet is like and what the builders left behind, and being told three times that it is hard to describe.

So the corner of every page carries ‘Send a photo of the job’. A customer photographs the room, adds their postcode and a line about what needs doing, and it arrives with the photograph attached. No app, no account, nothing to register for. The photo is stored privately and used only to price that job.

An assistant that answers at two in the morning

Beside it sits a chat that answers from the site’s own pages: what a builders clean includes, whether they do upholstery, which areas of Devon they cover, whether they work outside office hours. When somebody wants a person rather than an answer, it hands them to the enquiry form.

For a business that advertises itself as open twenty-four hours, that matters more than it would elsewhere. The enquiries that arrive at two in the morning are the ones that were going to go to whoever answered first.

Built to be read, by Google and by an assistant

Every page states its own facts inside the markup it is served with: who the business is, where it is, what each service is, the hours, the accreditations. That is what Google reads, and it is what the AI assistants people now ask read too, because they take the page as it arrives rather than waiting for scripts to run.

The menu is the full-screen one we now fit on every site — every page, including contact, one tap away, and it opens and closes with a keyboard as well as a thumb. The site went live on ashtoncleaning.co.uk in September 2026.

If you run a cleaning, maintenance or facilities business and the website is not bringing work, that is exactly the job. The self storage case study and the care provider case study are comparable projects.

What We Built

Project development work carried out

Twenty-Seven Pages, From One

Rebuilt from the single page that survived a server move, into four service families with a page for each job.

Before And After, Side By Side

Their own photographs on a slider you drag with a thumb — the carpet as it was, and as they left it.

A Photo Quote And A Chat

A photograph of the room reaches them with the postcode, and an assistant answers from their own pages at any hour.

Live On Ashtoncleaning.co.uk

Their own domain, September 2026, with the standard full-screen phone menu and a contact page that is always one tap away.

Common Questions

Cleaning Company Website Design FAQs

It depends on how many services you offer and whether each needs its own page. A site the size of Ashton Cleaning’s fits our Grow plan. Our prices are on the pricing page, and you get a fixed price before any work starts.
Usually, yes. Ashton Cleaning’s inner pages had gone in a server move and only the home page was left. We rebuilt from that page, from the web archive and from what the owners told us, and kept every sentence that survived rather than rewriting the business in our own words.
Yes, where people search for them separately. Somebody looking for upholstery cleaning and somebody looking for office cleaning are not the same customer, and one page that mentions both ranks properly for neither.
They can send a photograph. Every page carries a photo quote: the customer photographs the room, adds their postcode and what needs doing, and it arrives with the picture attached, so the price comes back from something you can actually see.

Need a website for your cleaning business?

Tell me what you need and I will give you a fixed price. You deal with the person who builds it — not an account manager, not an offshore team.